Troubleshooting Inventory File Upload Errors on eBay | Report eBay Technical Issues

jeeperz-creeperz · 2026-06-27T14:16:06.027649Z

I’m experiencing a persistent issue while trying to upload my daily inventory and price update file to eBay. Despite having successfully uploaded the same file five times, I received five different results, leading me to believe that the problem doesn't originate on my end. I'm curious to know if anyone else in the community has faced similar challenges with file uploads on eBay. In particular, I keep encountering an error message that reads, "Error - Please specify a valid return policy.|internationalPolicySelection|". This is perplexing because I haven't altered any return policies in my listings, and I don't provide international sales, except through EIS, where eBay determines the suitable listings.Have any of you dealt with this or similar issues? How did you navigate through them? Are there specific troubleshooting steps or resources you found beneficial?

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Troubleshooting Inventory File Upload Errors on eBay | Report eBay Technical Issues | eBay Community