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    Stuck on “Oops, that’s not a match” when trying to login

    Every time I try to log in using my gmail the error saying “Oops, that’s not a match” pops up, even resetting my password it doesn’t work. 

    ging-1831
    ging-1831
    0View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    1 year ago

    I get the "Oops" thing once in a while. I click sign in again and it goes through. I never reset my password or sign in with my eBay ID. I always use my gmail.  It's just one of those glitches.

    I use Edge on Windows 11 PC. 

                                           
    eburtonlab

    eburtonlab

    ·1 year ago
    5541View listings

    @ging-1831 

     

    Try username and password rather than your email or your social media account, particularly if you find yourself signed in to a different social media account.

     

    Make sure you are using the correct password for the correct account.

     

    If you are using a keyboard, make sure the caps lock is not on, make sure there are no sticky keys.

     

    If you are using a password manager to fill in the password, make sure you have not inadvertently overwritten the correct password with an incorrect one.

     

    Try another link to rule out a bad link.

     

    Try another browser to rule out a browser issue.

     

    Try another device to rule out a device issue.

     

                                           
                                                                                     
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