Social tab isn't working for me
Summary: In this discussion, participants are experiencing issues with a missing 'Social' tab on a platform and are seeking assistance. my-cottage-books-and-antiques asked for an estimated fix, while mcdougle4248 encouraged others to report the issue through proper channels. momtoabeautifuldaughter later confirmed that the page had reopened, allowing them to resume their activities. Meanwhile, a participant mentioned that they were being told by the platform support that the issue was on their end.
Neither Marketing> Social nor
Store> Social are working for me
I get
We looked everywhere.
Looks like this page is missing. If you still need help, visit our help pages.
20 comments
studioboutique21
·2 weeks agoI am having the same issue and ebay keeps telling me it is my problem :(
eastlaneave
OP2 weeks ago@studioboutique21
This is an older thread. It may be more helpful for you to start a new one.
Explain exactly what's happening.
my-cottage-books-and-antiques
·6 months agoTHE PAGE HAS OPENED FOR ME JUST NOW---ABOUT 4:47 PM MONDAY MARCH 30TH.
mcdougle4248
·6 months agoYes, it is working for me, too. I successfully posted 5 listings to FB, IG, and Pinterest 😊
momtoabeautifuldaughter
·6 months agoThanks! I have been promoting like crazy now
stvincentdepaul-greenbay
·6 months agoWe're having the same issue.
mandicrafts
·6 months agoIt isn't working on .com or .ca
It has been days now.
I cannot post to my facebook biz page anymore due to this issue. The Share button under the listing photo will only post to my regular fb feed and not my biz page.
The only work around is to post an actual listing link on my biz page.
When will this be fixed??? It is annoying.
themoderntrend
·6 months agoSame here! I asked what to do on the community board but I was directed to this page! I don't understand why?? I do not remember seeing any updates from ebay on moving or getting rid of the social page. I will send an email to Ebay to see what is going on.
eastlaneave
OP6 months agoThis is the technical issues board. Staff should be monitoring this, but the more comments about people having this issue, the more attention it will get.
lapointesbooks
·6 months agoStill not working on 3/29!
mcdougle4248
·6 months ago@sagethreds
@eastlaneave
@my-cottage-books-and-antiques
@mymomsbooks
@rushreselling
@mksports03
@momtoabeautifuldaughter
While we are waiting for a reply from @devon@ebay, it would be a good idea if we all reported this issue using the ? in the lower-right corner of most Seller Hub pages. If you have already reported it, please disregard. Thank you for doing that!
my-cottage-books-and-antiques
·6 months ago@mcdougle4248 I reported this as you suggested. Also, I'm told that those who have been using the automated feature to post to social---their automated posts have been posting, so this seems to be working in the background, but the page is simply gone. Still not there as of the morning of March 30th
mymomsbooks
·6 months agoSocial tab not working
my-cottage-books-and-antiques
·6 months agoSame problem here.
my-cottage-books-and-antiques
·6 months ago@devon@ebay Can we get an ETA for a fix for this issue?
rushreselling
·6 months agoSame for me today. Been using this all week and then today gone. Reported via Instagram so hopefully this will be back ASAP
momtoabeautifuldaughter
·6 months agoSame error here
mcdougle4248
·6 months agoSame for me
mksports03
·6 months agoSocial tab not working for us.
sagethreds
·6 months agoNot working for us either.