Site not working

Hello. I’m sure a lot of people are contacting you about the site not working but I just wanted to check and make sure it wasn’t on my end.

eddygeometry

538 View listings

Posted 6 months ago·Last reply 6 months ago

6 comments

wed645

·6 months ago

168 View listings

Sold an item 3-12-26. Paid for Shipping Label. Click Print. Top of page in red

Something went wrong and we were not able to generate the label.

I might have paid for shipping label twice in trying to print again. Tried Contact, AI will not connect me to a live agent call - All AI 'says' is:

Something went wrong. Please try again later. You can also get more info searching online help

Over and over again.

My item is marked SHIPPED, along with a tracking number. Well I can't ship the item because I have NO SHIPPING LABEL and can't talk to a person about this.

So that is my problem today. And if I don't ship it within the promised time, MY rating goes down. Frustrating.

eastlaneave

·6 months ago

~Community Mentor~4701 View listings

@wed645

Can you print the label from here:

- Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay

- Find the label, then from the Actions drop-down list, select Download Label

- Select Print

wed645

·6 months ago

168 View listings

YES! Thank you SO much

roccotacodad54

·6 months ago

437 View listings

I have my eBay homepage open on another window. I just did a search and all is normal for me...........

soh.maryl

·6 months ago

111 View listings

In what way, exactly, is it not working?

When you post here, you're not actually contacting eBay. Maybe you were unaware of that.

powell-collectibles

·6 months ago

JBLBFF, Mixed Bag Guy, AND Unofficial Mentor to the Stars2349 View listings

@soh.maryl wrote:
In what way, exactly, is it not working?
When you post here, you're not actually contacting eBay. Maybe you were unaware of that.

Actually, as it has been explained many times, eBay does come here to look at reports of technical issues. Granted, this post doesn’t give them a lot to go on, but they do come here.