Shipping Service - Display Error on Shipping Tab | Report eBay Technical Issues

Shipping Service - Display Error on Shipping Tab

When you go to the shipping tab on a listing that offers multiple shipping options, the service displayed on the delivery estimate column is duplicating the name of the first service. The dates are accurately reflecting the different services; it appears to be a display issue with the service name. See below screenshots and note the difference in service names between the Service and Delivery columns:

Hope you don't mind I'm using one of your listings as an example @fern*wood since you post with your selling ID). To see a live listing look at https://www.ebay.com/itm/235046450485

Is there an open ticket on this or can you pass it to the shipping team?

@kyle@ebay @devon@ebay @elizabeth@ebay

wastingtime101

0 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

elizabeth@ebay

Admin3 years ago

Communtiy Advisor0 View listings

@wastingtime101 wrote:

When you go to the shipping tab on a listing that offers multiple shipping options, the service displayed on the delivery estimate column is duplicating the name of the first service. The dates are accurately reflecting the different services; it appears to be a display issue with the service name. See below screenshots and note the difference in service names between the Service and Delivery columns:

Hope you don't mind I'm using one of your listings as an example @fern*wood since you post with your selling ID). To see a live listing look at https://www.ebay.com/itm/235046450485

Is there an open ticket on this or can you pass it to the shipping team?

@kyle@ebay @devon@ebay @elizabeth@ebay

Thank you @wastingtime101. We've gotten this passed along, and will update the tech board if an alert arises. Thank you for sharing this!