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Shipping Policy Bug
When creating a new listing, or revising a current listing on PC (Google Chrome) the drop down menu in the shipping section is not allowing us to choose between our existing shipping policies and just displaying the current shipping policy.
24 comments
intentionalhart_resell
·1 year agoHaving this issue today. Searched and found this thread. Any one else having this issue currently?
pensdes
·1 year agoyes-7/04 - it's not letting pick a shipping cost or policy- after 23 years of doing this- what's going on? anyone know?
Unavailable member
·1 year agoClear your browser history and cookies.
I’ve been listing all morning with no issues selecting or changing shipping policies.
I also haven’t seen anyone else reporting this issue.
kh-laura
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
Unavailable member
·1 year agoLooks like the issue is fixed.
44012
·1 year agoThank you!!!
wastingtime101
·1 year agoYep, it is. ðŸ‘
nowthenandagain1
·1 year agoSame problem here but for me its both Shipping Policies AND Payment Policies.
ges-refurb-jn
·1 year agoSame here, hopefully eBay is on top of it, but who knows
wastingtime101
·1 year agoFeels like it's worth mentioning this again:
You can click the ? on the lower right of the seller hub active listings page to submit a tech report without having to contact CS. Takes less than a minute. The more sellers reporting, the more quickly eBay will prioritize a fix.
jays-emarket
·1 year agoSame problem here. Does ebay ever respond on these pages to these issues? I know people have mentioned MANY times in the past of ebay automatically creating business policies (shipping, returns) and replacing ones they created with ones ebay randomly creates. Its been a glitch for a long time that has never been resolved yet.
gamestoysandmorestore
·1 year agoI called ebay and they had no clue to what i was talking about.
hispeedsalvage
·1 year agoSame problem here. I have over a dozen policies but wont show them on the drop down! It will however bring them up if I erase the current policy it is on then I can choose another. What a pain!!
44012
·1 year agoSame here started this afternoon.
ksedar
·1 year agome too! Only gives me Priority in the dropdown instead of the multiple ones I use on a daily basis. So frustrating!!!
crown_online
·1 year agoHave the same problem. Looks like its all business policies because I cannot change payment policy either. Only getting one option per drop down.
redwagontrading
·1 year agoJust noticed the same problem during relist or sell similar.
tsme35
·1 year agoSame here, can't change shipping policy.
jonathanbrightlight
·1 year agoChiming in to say I'm having the same problem. Over a dozen active Shipping Policies, but it only shows one. Edit: that's happening on my business/listing account, not on this user account.