Shipping Error - Â It was not possible to generate the label. Something is wrong.
Currently trying to ship an item and receiving the following error:
"It was not possible to generate the label. Something is wrong. Please try again later."
When I refresh after getting the error, it says no shipping available. If I leave and go back, I get the same error.
4 comments
jano-2296
OP2 years agoFound the error the buyer had entered "wlanutstreet" as one word instead of "walnut street." Confirmed the address and updated. It then worked fine.
It would be nice if the error message had more description that was helpful in finding the error.
Unavailable member
·2 years agoTry clearing cookies and browsing history. If that doesn't work try a different browser.
jano-2296
OP2 years agoNeither of those seemed to have fixed the issue. Still getting the error when trying to purchase shipping label.
lakefor94
·2 years agoGo back over and double check the address for errors or too many characters on a particular line.
Recheck the carrier selection along with weight and dims to make sure the weight and dims match the particular USPS shipment service selected if using USPS.
If it happens to be a flat rate USPS box, make sure the dims and weight entered don't exceed the maximums for the box.