Shipping calculator charging wrong amount. Numerous errors
I use calculated shipping and have for years, not many errors at all. Today a first class package charged $1.98 when my minimum ship is over 3.50. Of course error in favor of the buyer!
Another case was standard envelope for 2 trading cards would not let me use standard envelope made me ship first class. Which was triple the shipping cost.
How about shipping team? Been at least a week with sales down over 50% these calculator errors are getting expensive!
3 comments
albertabrightalberta
·3 years agoDid you calculate your shipping on first class flat?
You should be doing first class parcel for >.25" thick.
aswegrow2
OP3 years agoOn first class always use parcel, use template so all listings the same. So not that. But yes that can trigger the difference but not the case here. Great thought, thanks
I even used sell similar to test it to make sure shipping was correct.
aswegrow2
OP3 years agoI just went into my shipping on this current issue today to see where it ship is selected it is correct using sell similar. My items almost 80+% use first class calculated. I am currently showing 10 listings on the ship policy page. I have over 4000 listings. There should be WAY more showing first class ship.
When I search my listing by ship policy for my first class ship it is showing 4161