Seller reports no service available on address
Summary: geowest-74 experienced an issue with an eBay purchase where the seller reported a problem with the shipping label, stating that no service was available for the provided address. Despite using this address successfully before, the seller and geowest-74 are unable to resolve the issue as attempts to cancel the item or contact eBay have been unsuccessful, leaving them needing further assistance.
I purchased an item using my normal address in the UK as Ebay fills it in when I put it in shipping addresses. This has worked for me with several items before however the seller reported this time they had a problem with the pre-paid label for shipping. They said it comes up with no service available.
I've checked and it's my usual address so I'm not sure if something has changed. I've asked the buyer to cancel the item so I can try re-ordering it but they say they can't cancel. They said they tried contacting Ebay and that Ebay said they'd work with me but I can't reach anyone from the site except the ai chatbot. Is there anyway to sort this out?
mam98031
·1 week agoYou might try the UK site, this is the USA site and they don't always function the same.