Refund keeps failing
I settled for a 60$ partial refund and now the site keeps crashing when I try to submit it. When I click on the button it says payment failed and when I click on add payment option it redirects me to a page not found page. For added context, the total original purchase amount is still being held in my funds. Could this negative balance conflict with my ability to send a refund or do I have to add another bank/credit payment option to my account.
3 comments
kensgiftshop
·1 year agoWhile the funds are being held, you'll have to pay the refund.
Have you tried a different browser to add a payment source.
nickydees
OP1 year agoI tried in Edge and it still didn't work
nickydees
OP1 year agoMy apologies for acting rash and for letting anger get the best of me. I just submitted the refund through Google Chrome and it worked perfectly fine.