Priority delivery time shows parcel/Ground advantage time on shipping page
Listing https://www.ebay.com/itm/115855388144#shpCntId
Listed today via 6 Bit.......I revised the listing (on ebay), deleting priority and then re selecting it....in the event that it was a 6 Bit error. Still shows the error.
@devon@ebay
@elizabeth@ebay
@kyle@ebay
8 comments
dhbookds
OP3 years agoThanks Kyle..........I'm sure we all look forward to this mess getting straighten out.......
kyle@ebay
Hey @dhbookds We have heard from our shipping team and have some updated info to share! The Shipping team is in the process of updating Ground Advantage service name and rates in listing flows, we expect updates to be completed over the next day. In the mean time you may experience the following in listing flows:
"Service name
Shipping service reflected as Parcel Select Ground/Ground Advantage. If you select Parcel Select Ground/Ground Advantage shipping service, the service name will automatically be updated to Ground Advantage once the Shipping updates are completed over the next day. No further action will be required by you.
Rates
Ground Advantage retail rates are currently being updated from Parcel Select rates in listing flows and will be updated to Ground Advantage retail rates over the next day. Calculated shipping quotes in active listings have been updated to Ground Advantage rates."
dhbookds
OP3 years ago@kyle@ebay
I'm afraid there's a misunderstanding............what I was trying to point out is that delivery information for both PRIORITY & GROUND ADVANTAGE show the same verbiage "GROUND ADVANTAGE"..........Priority should show PRIORITY information.
In this thread, Wasting101 shows the Delivery information is being repeated
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shipping-Tab/m-p/33858442#M113903
kyle@ebay
Hey @dhbookds I apologize for not being clear. That was completely my fault. What I had intended to convey is that during this time of these things being worked on and updated by our shipping team, we have passed this issue along to them as well, and we are anticipating this being corrected at the same time.
stainlessenginecovers
·3 years agoWhat is the error? Shows delivering to West Coast 12th to 14th; 3 to 5 business days (if dropped first thing tomorrow) or could be 2-4 days depending on 'time of day it's dropped/processed)
Per USPS:
Priority is 1-3 Business Days per USPS
The NEW GS is 2-5 Business days.
they are basically 'both almost equal'
NONE of these times are 'guaranteed' per USPS as well as simply depends on where it's going.
I have items go from NV to NY in 2 days and take 5 days to get to TX. Just depends on how far from Main Airports, Distribution Centers etc.
As far as eBay is concerned, they use a 'proprietary' algo (it's a secret) to 'figure/post' est del dates (that's why NONE of my listings are correct, because we usually ship it 1-3 business days from purchase, but we do have 5 in all listings, which is basically ignored (and has been for years)
Look at ANY Of my listings and see what it says for you (from NV to PA) and remember- it shows RIGHT on the listing that the 'est del' "INCLUDES" 5 Bus Day Handling time.
monica-sells
·3 years agoThe error is in the "Delivery" column....
They are all the same service......
wastingtime101
·3 years agoScroll down a few posts on this forum @dhbookds - I posted the same earlier. 😉
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Shipping-Service-Display-Error-on-Shipping-Tab/m-p/33858442#M113903
It's not exclusively PS/GA - it's all services.
dhbookds
OP3 years agoapologies @wastingtime101 didn't see it........
@stainlessenginecovers Not posting about the dates.....but about the incorrect verbiage.......
i.e