Past purchases search not showing some items.
The past purchases search isn't showing some items searched for. In my purchase history, I have an item that should show when searching for "guang", and another that should show when searching for "bark".
Neither of these items are showing. I've noticed inconsistent behavior with this for years now. To EBAY: Do you have some kind of hidden magic in this functionality? Date restrictions? Something?
It seems like recent items show more easily - but some older items I can't get to show at all. Please advise.
4 comments
exbys
OP1 year agoPainfully myopic if true.
Ebay could at least surface the limitations of their search functionality. Even here, now, we are saying "it seems" because there's no obvious indication of what's going on.
I think for the time being I'll just consider this being a long-standing bug.
eburtonlab
·1 year agoThe search function of Purchase History seems to only be able to look back to about 2020. For older transactions, you may have to look through your purchases year by year.
exbys
OP1 year agoI've included some screenshots. Show hidden, and 'All' chosen for the timeframe. Doesn't matter what search term I use - the order doesn't show. Other orders from that timeframe also don't show. I'm beginning to wonder if Ebay has some kind of hidden date restriction in play.
I've always had trouble finding older orders - I think I'm just finally pretty annoyed by it - this is pretty elementary for a company, team, system like Ebay. I say this because this is in my profession-space.
They should have fixed this years ago.
Do you have them hidden? Click show hidden, the items you maybe looking for may pop up. Also selecting the year you made those purchases will also help in finding your past purchases.
Also search is very specific, if you spell what you’re looking for wrong it won’t work.