Notification Bell is off on eBay Seller Hub Overview page
@devon@ebay
@kyle@ebay
Good evening Gentlemen,
Since the middle of this past week the Notification bell on the Seller Hub Overview page has been off by one count. One sale that has already been delivered is stuck in the notification buffer.
Selling and shipping orders since it started has not cleared the issue.
16 comments
andys-attic
·1 year agoI have a bell notification "Your counter offer was accepted" pop-up for an event that happened yesterday. When I clear the notifications from my bell notification list, this one keeps coming back. This happens on any paget that has bell notifications. I don't need the bell notifications and find them annoying, is there a way for me to turn these off?
mr_lincoln
OP1 year ago@andys-attic
About all you can do it look down the list of options for your communication settings on this page: Communication Preferences (ebay.com)
andys-attic
·1 year agoThanks for your suggestion. I've turned off all of my seller notifications, but I still get the notification pop-up over and over. Sounds like this is a pretty persistent bug that is impervious to work-arounds.
kyle@ebay
Hey @mr_lincoln there was a known issue with the notification bell that was recognized as an alert on Friday, so rest assured these are under review.
mr_lincoln
OP2 years agoPerfect @kyle@ebay , thank you!
wertoyscom
·1 year agoWhere did you see this alert? This issue is driving my staff and myself crazy.
mr_lincoln
OP2 years agoPrinted labels for 10 sales ... still showing the one item stuck in the notification buffer ...
wilsonharborsales
·2 years agoMine hasn’t been correct for almost a year.
mr_lincoln
OP2 years ago@wilsonharborsales
Thanks for posting, do you mean correct or incorrect for almost a year?
mcdougle4248
·2 years agoSame issue here, but mine is off by 3.
mr_lincoln
OP2 years ago@mcdougle4248
The one stuck on my account was from August 31st ...
Were the three in your buffer from the same day?
mcdougle4248
·2 years agoI cannot see the items stuck anymore, but I remember the first one that became stuck was sold on August 25th.
mr_lincoln
OP2 years ago@mcdougle4248
Interesting ... right around the Aug 28 launch of the new Cancellation process, a sitewide change.
mcdougle4248
·2 years ago@mr_lincoln
I do not use the app much but I wanted to check it. The Home screen is off by 2, but the Selling page is correct.
bonanza125
·2 years agoIt's a glitch which Ebay needs to fix.
mr_lincoln
OP2 years ago@bonanza125
Correct-a-mundo!