not allowing payment - won't allow seller to print label because won't recognize payment
not allowing payment - won't allow seller to print label because won't recognize payment
3 comments
not allowing payment - won't allow seller to print label because won't recognize payment
12345jamesstamps
·2 years agoI assume you are the buyer.
If it is a big ticket item...buyer has to OK to expensive purchase by text or on phone by calling their bank.
If a person has not used their credit card for anything in a while...person might need to call their bank to OK purchase.
feather
OP2 years agoHello - what is going on? I spent over 5 hours trying to pay for this item. I don't get it at all. Ebay is not solving this at all. I have been an ebay customer for decades and have NEVER seen anything like this. I spoke with David from ebay and the seller did what he said and you are still not allowing this purchase.
eburtonlab
·2 years agoeBay is not here; this is a user forum.
What happens when you try to pay? What error message are you seeing? At what point are you getting stuck?
Is your seller new to selling or registered in another country?
Problems checking out or paying generally fall into one of the following categories:
Temporary glitch -- try again later.
Browser issue -- try another browser. Try disabling your ad blocker on checkout pages or PayPal's sign in page. If using Firefox, try disabling Enhanced Tracking Protection. Try checking out using the eBay app.
Device issue -- try another device to rule out problems with a particular device or firewall.
Problem with the seller's eBay account; in some cases the seller has not set up the account to accept payment from the buyer or from the buyer's location. Particularly the case when the seller is new to selling or located in another country than the buyer. Must be fixed by the seller.
Problem with the buyer's eBay or PayPal account; similar to problems with the seller's account. In some cases PayPal needs additional documentation. Must be fixed by the buyer.
If you are having problems signing in to PayPal, try disabling your ad blocker or other browser add-ons; if you are using Firefox, try disabling Enhanced Tracking Protection using the shield icon to the left of the page address. Sometimes trying another browser altogether can help.
If you are paying with a credit card on eBay that you have not saved on eBay before, try checking the box to remember the card; at least one user has said that made the difference between checking out or not. You can always remove the card from your eBay wallet by going to the payment section of your account settings later.
Problem with a particular payment method or card -- in that case trying a different card, or switching between using PayPal or entering a credit card into eBay's checkout might help. Also worth trying to pay using a bank account tied to a PayPal account or a cash balance in a PayPal account, if possible.
Problems with PayPal involving minimum payments -- notably when total transaction is less than a dollar. In some cases, adding a donation or combining items may raise the cost above the minimum amount necessary. Also problems with payments that exceed a credit card limit or run into eBay transaction limits.
Network issue -- problems that cause an "Access Denied" error message are often caused by a network blockage of one kind or another. As a temporary workaround, try completing checkout using a laptop or phone when not connected to the usual WiFi network. Try checking out without using a VPN.
Site issue -- try checking out using ebay.ca or ebay.co.uk. If you have already committed to purchase an item, be sure to go through your Purchase History page to avoid making multiple commitments to purchase the same item on different sites.
Try purchasing from a different seller if you have not committed to a purchase yet to rule out a problem with a particular seller.
If you are buying from multiple sellers, try to purchase from each seller individually in case a problem with one seller is holding up the transaction.