No way to contact eBay support. Can't ask for call back because system will not allow extension
I have no way to contact eBay about a return issue. Can't ask for call back because system will not allow extension number to be entered. Not in cell range.
6 comments
audiotechz
OP10 months agoThanks for the help everyone!
audiotechz
OP10 months agoThe Allstate website was useless, has no option to contact or to ask for a refund. I called the number and it took 20 minutes to explain the situation and get it resolved.
If eBay is monitoring this, this is totally unacceptable to expect me to waste almost and hour of time to get a $2.99 refund that should have happened automatically. At the very least add an option to request a refund on the eBay website.
audiotechz
OP10 months agoI purchased an item and extended warranty. The item arrived defective and the seller refunded but the extended warranty was not refunded. Does not seem to be a way to ask the seller of the warranty to refund it.
eburtonlab
·10 months ago@audiotechz
If this was a "squaretrade" allstateus warranty, see here:
https://www.ebay.com/cdp/help/protection-plan/allstate_terms_us_04_2021
"You may cancel this Protection Plan for any reason at any time. To cancel it, log in to allstateprotectionplans.com or contact Us toll-free at 1-877-927-7268 24 hours a day, 7 days a week. If You cancel this Protection Plan within the first thirty (30) days after purchase of this Protection Plan You will receive a 100% refund of the Protection Plan Price. If You cancel after the first thirty (30) days from purchase of this Protection Plan, You will receive a pro rata refund based on the time remaining on Your Protection Plan."
Otherwise contact whoever sold you the warranty coverage.
eburtonlab
·10 months ago@audiotechz
Most return issues can be handled without contacting eBay directly.
You may be better off asking your question here to get suggestions from experienced users.
Try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
wastingtime101
·10 months agoWhat is the return issue? Chances are you can get all the help you need right here.
If you need to contact eBay you can send them a DM on one of their social media channels.