New OnePlus 12 - unable to log in to app
Hi, I see this was a known issue a while back - did anyone find a solution please?
I tried uninstalling, re-installing, restart, clearing cache and data etc but all unsuccessful. Using latest app, latest Google play services, store etc
Anyone solve this issue please?
8 comments
wastingtime101
·1 year agoHey @eburtonlab - any thoughts here?
Also seeing @bettingguru and @numislinha reporting the same problem specific to OnePlus 12 on this old thread: https://community.ebay.com/t5/Mobile-Apps/Ebay-App-error-quot-something-went-wrong-quot/m-p/34721617#M49195
I looked it up and OnePlus 12 was released Feb 2024, so it's not an issue of old tech.
In the meantime @farrinr and others having this problem, you can always use the eBay website on your phone's browser.
numislinha
·1 year agoI managed to download the July version of the app and it works. So they did something bad on the 2 latest releases
farrinr
OP1 year agoHi, how did you find the July version please?
farrinr
OP1 year agoHey, I managed to do the same and it worked!
Many thanks for the advice, it's appreciated ðŸ‘
wastingtime101
·1 year agoThanks for sharing that work-around.
Hey @elizabeth@ebay - can you make sure the app team is aware of the login issue on OnePlus 12 with recent versions of the app?
elizabeth@ebay
Good morning @wastingtime101 I will get this on over. Thank you.
bettingguru
·1 year agoI can confirm the ebayapp DOES NOT WORK with OnePlus 12 mobile device, thank you.
piranhaphish
·1 year agoI can also confirm that I am getting this error on my OnePlus 7T. Using the July 4 version of the app works fine.
However it's notable that I'm running a custom ROM: LineageOS 21 (based on Android 14). So it seems less to do with OnePlus's own OxygenOS and more to do with the hardware or firmware. I can't imagine eBay needed to do anything so low-level as to be interfacing with those, so this is extremely odd.
Please sort this out eBay.