New feedback form doesn't fulfill function of evaluating sellers (Aug 2024) | Report eBay Technical Issues

barnside · 2024-08-20T18:56:21.963000Z

The newest form for buyers to rate sellers' performance is inadequate. It doesn't have a box for text about the seller, only for text about the product. It won't enable "submit" unless some evaluation is assigned to the product, too. I differentiate between sellers and the products sold here. The products often have expected flaws because they are used, or because the product is indeed terrible but it's the only one that fits a specific application. Seller performance can be excellent in describing and shipping a crummy product, and I want to highlight that. I don't want to recommend a product, say a used book, as terrific as if new -- that would be misleading. I want to recommend highly those sellers who excellently packaged a well-described known-to-be-damaged item and shipped it quickly -- the product may be junk, but it is junk that I need, often to restore something to its original, outdated condition. The new feedback form will not permit a "submit" unless there is data in the "product" fields. It permits text entry only in the "product" comment field; there is no text entry region in the "seller" region. So, I cannot leave seller feedback without leaving product feedback. Sorry, good sellers, but with this limitation on recording feedback, I'm not able to properly recognize your performance. This is unfortunately especially relevant to those conscientious sellers with hard to find, outdated, no longer manufactured goods, which I would recommend for use by no one, but which I often buy here.

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New feedback form doesn't fulfill function of evaluating sellers (Aug 2024) | Report eBay Technical Issues | eBay Community