Messaging
I have a recent issue where messaging became very frustrating and time consuming. As a seller I use browser not app for listing creation, tracking impressions/views/promotions etc. Let’s be honest, it is better to manage your seller account for everything than app. I use app for buying, searching, researching, taking pictures and editing pictures everything else in app is lacking. What happened recently is that Ebay doesn’t let me use web browser easily any more (I would have to uninstall app to be able to do what I want). When I click respond to buyer in the web browser (I use firefox as it gets less issues) I am getting in loop. First I am being transferred to app and then app transfers to safari. I used to be able to respond in the same window/tab in the web browser if I used it and it stayed in the same browser. NoT anymore.
to mitigate that issue I have to click respond and hold and drag to the next tab — sometimes it does not work. Just clicking respond opens app and app immediately opens safari —not the browser I use for Ebay.
gegan
·10 months agoError is still there as of 12 12 2025. Cannot message buyer in Firefox.
eburtonlab
·10 months ago@gegan
Not the same error.