Locked out of editing own listing | Report eBay Technical Issues

acsellerators · 2023-01-22T04:00:01.892000Z

Hi there, I have a rather odd problem which has been frustrating me for the past week. I am completely locked out of editing the variations on one of my listings. Some background: I have built my store over the last 5 years almost exclusively around "Variant Listings". I sell Hotwheels cars, and have a fleet of 40 or so variant listings where the user can select from up to 250 different types of Hotwheels per listing from a dropdown box: The problem: One of my variant listings has grown so large, that it refuses to load. By my estimates, there are over 300 variations in the listing, each with 3 photos minimum. So we are talking over 1000 photos in one listing. As a result, when attempting to load the variations for the listing, it just sits there loading for hours. I have tried all browsers (Chrome, Edge, Firefox) on several different PCs. Just sits there at the following screen: Any suggestions on how to salvage this listing? At the moment I am completely locked out of making any changes to the variants at all. eBay customer support was of no use either.

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