Literally cannot read descriptions | Report eBay Technical Issues

redline_auto_llc · 2023-06-02T16:10:29.361000Z

Our seller fault return rate is pretty consistent at around 4%. Of those, about 75% are where buyers failed to look past the first picture or read the description. I've always blamed both buyer negligence and eBay's lack of emphasis on descriptions / extra pictures on the mobile app for this and called it a cost of doing business, even if it shouldn't be one. eBay has never been known for good site design. This is getting a little ridiculous though. Now buyers can't even read descriptions if they wanted to, given that solving this captcha doesn't unlock anything. That's not even touching on why is a captcha necessary on an item description in the first place. Our return rate spiked in the last two weeks and sales went down by almost 60%. Wonder if it's a coincidence?Just saying, I absolutely loathe this platform, always have and always will. It keeps me and my employees clothed and fed, but I hope and pray for the day a competitor comes along.

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Literally cannot read descriptions | Report eBay Technical Issues | eBay Community