Item never recceived
I have tried to get help about an item we never received and eBay keeps saying tech difficulties and doesnt help. I want a refund because seller will not communicate and I've tried for 3 weeks to get help from him, and eBay and nothing!! Please help! This is the order number 08-10228-70477 I've tried to get help with.
3 comments
appylibby
OP3 years agoThis item never has shipped & seller will not respond to my many attempts at contacting them. Please someone help me… I just want my money back now. I don’t trust them.
Is there no one at home at eBay any more?? Please help!!!!
eburtonlab
·3 years agoFor help with an item that is not received, start here:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0
If you have questions or get stuck, post a follow-up here.
soh.maryl
·3 years agoThere was an estimated delivery date in the listing where you made the purchase. If that date has passed by at least one day, then you have 30 days past that date to open an item not received case with eBay. You go, in your Purchase History, to this particular item and there will be a drop down menu of choices. You click on "did not receive" and then follow the prompts.
Two questions: Is there no tracking at all showing shipment?
Have you read eBay's Money Back Guarantee? If not, now would be the time.