Image search not working like normal
When trying to search an image I get random listing not even close to what I am looking for. I have tried many simple items to see and it keeps showing pretty much the same thing. I have tried on both iPhone and android. It is a nice feature to have and curious if its localized or everybody is have the issue. Hopefully it can sorted out quickly .
I have cleared my cache and recent searches
I do not have lock feature on, just default settings
Reset phone and closed app
Not sure what else to do , any suggestions will be helpful
Thank you
10 comments
buickriv1
OP2 years agoSeems to working now!! YAY
wastingtime101
·2 years agoGood news. Thanks for the update @buickriv1 .
19thecollectorshouse88
·2 years agoGood evening! Are there any further updates when they will have the image search problem resolved? I reported to an agent last night at 11pm (7-8-2024). I haven't heard anything since. Thank you
elizabeth@ebay
Hi everyone!
I have just heard that this is a current known issue and is being quickly worked on for a resolution.
wastingtime101
·2 years agoThanks for reporting and for the update, @elizabeth@ebay .
wastingtime101
·2 years agoHi @elizabeth@ebay - can you check with the mobile team if there's an open tech ticket on this and if so, please update the pinned post on this forum? In the last day, including this thread there are numerous others linked below. There are even more posts on revived old threads.
https://community.ebay.com/t5/Ask-a-Mentor/Search-image/m-p/34560412
https://community.ebay.com/t5/Selling/Image-search-no-longer-working-since-yesterday/m-p/34560231
https://community.ebay.com/t5/Ask-a-Mentor/Ebay-Photo-search-brings-up-unrelated-items/m-p/34559871
https://community.ebay.com/t5/Ask-a-Mentor/Image-search-is-pulling-up-HACKERS-Listings/m-p/34559578
https://community.ebay.com/t5/Ask-a-Mentor/Pictures-are-not-coming-up-the-right-image/m-p/34559356
https://community.ebay.com/t5/Mobile-Apps/Image-Search-Now-Only-Shows-Unrelated-Items/m-p/34559182
https://community.ebay.com/t5/Ask-a-Mentor/Search-by-picture-using-camera/m-p/34559126
https://community.ebay.com/t5/Selling/Picture-search-not-working-or-inaccurate/m-p/34559056
https://community.ebay.com/t5/Ask-a-Mentor/Image-search-is-not-producing-accurate-results/m-p/34558993
elizabeth@ebay
Thank you @wastingtime101. I am getting this reported now.
pl-randoms
·2 years agoSame here. A pic of my keyboard number keypad came up with lemongrass seed listings, a toy train...strawberry seeds and LED led. All red. The train is green.
eburtonlab
·2 years agoIn the past there have been similar issues with image search returning apparently unrelated or only loosely related items.
If you want to report this to eBay, try shaking your phone while using the app to trigger a submission form.
Try image search again later. Possibly after the next update it will work better again.
alykatz0
·2 years agoIt’s not you, I have seen many people saying the same thing. All I get is plants for results!!! This really puts a damper on things.