I KEEP GETTING POP-UP ASKING ME TO PROVE I'M HUMAN
I have tried several times, today, to make a purchase on eBay, but I keep getting pop-ups asking me to prove I'm human. I loaded the most recent version of Chrome (which I always used for eBay), but I continue to get these pop-ups that do not allow me to complete purchase. Anyone else having the same problem?
1 comment
eburtonlab
·1 year agoRepeated Captcha requests or failures might be a sign that your browser is having problems saving cookies properly, or else a sign of a network issue. Using a VPN or a hotspot, or certain kinds of privacy software might also cause some issues.
Make sure your browser is up-to-date and has JavaScript enabled (and not blocked) and that cookies are not being blocked:
https://www.whatismybrowser.com/
Try using a different browser or a private or incognito browser window and see if you run into the same Captcha issues. If not, try manually erasing just your eBay cookies in your original browser.
Try an alternative link to sign in to rule out an issue with a particular link:
https://signin.ebay.com/ws/eBayISAPI.dll
Try temporarily disabling your ad blocker to see if that makes a difference.
If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Try a desktop browser or a mobile browser in desktop mode.
Or try using the eBay app.
If you contact eBay directly, mention ALERT15299 to have your account added to the open ticket.