I have not received an order
Hello how can I receive my order which has not arrived and has never arrived please help me refund the money because the seller you have provided wrong information regarding the delivery of the item who is responsible in this case as a victim where do I look for justice here
2 comments
redmodelt
·2 years agoThese are user boards, other buyers and sellers not eBay employees. No one here can see what you bought and so far have not received.
How long ago did you buy?
What does tracking show?
What was the estimated delivery date?
Does tracking show shipped and delivered?
eburtonlab
·2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.