How to solve my temporary lock on bidding, selling and the ability to send messages? please help
I'm getting this error:
"Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you. Please click here to speak with an Account Security Representative.
{e274978-1120533x}"
Is Monday 10/20 at 2pm MST and it shows EBAY IS CLOSED BUSINESS HOURS. I CAN'T EMAIL I CAN'T CALL TO ANY ACCOUNT SECURITY REPRESENTATIVE. PLEASE HELP!
5 comments
gposting17
·10 months agoIt sounds like your account was temporarily locked for security reasons. The best option is to contact eBay’s Account Security team as soon as they reopen. In the meantime, don’t click any links from emails — go directly to Help → Contact Us → Account → Security and Privacy on eBay’s official site. They’ll verify your identity and unlock your account safely.
Unavailable member
·10 months agoIf you called some random number you either reached a scam number or an old number for eBay that no longer accepts incoming calls. You need to go through eBay’s chat in Help & Contact scroll to the bottom of the page for Contact Us. Click on the link to open a chat and ask for an agent to call you back. https://www.ebay.com/help/contact_us?id=4003&st=10
coolarre
OP10 months agoHi ebooksdiva,
The ebay platform is looping me.
If I click the link you provided and ask for an agent to call me back, it shows the following:
Assistant
CONTACT AGENT HOURS
Live support is currently unavailable. Agents are available at the following times:
Sorry, we're currently closed. Please contact us during our normal business hours:
May 26th from 8:30pm PT our phone lines are temporarily closed for system maintenance until 11pm PT
Assistant
any other way you recommend to be able to contact an Account Security Representative?
Unavailable member
·10 months agoOh so sorry,I didn’t realize you are in Mexico. Live chat and call back is not available to you on the US site.
Try https://mx.ebay.com that’s the link to eBay Mexico.
eburtonlab
·10 months agoeBay should be able to call back anywhere in North America, but if you are having problems getting a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/