how to reach JAMIE IANNONE | Report eBay Technical Issues

warth-while · 2025-11-02T19:03:42.018000Z

Dear Mr. Iannone, After giving a partial refund on some returns, starting to get negative feedback after issuing partial refund. of course, makes sense, buyers want retaliation. 25 years on ebay, have seen a lot of changes. recently, when a return case was opened and refund, or partial refund given, the negative or neutral feedback would be removed. Is this no longer the case?? would like to know, since if policy has changed, will no longer give partial refunds, no matter what is returned.

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