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    Getting error trying to view buyer offer this morning 4/28. I am the seller.

    This is what I am getting: 

     

    upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection failure, transport failure reason: TLS error: 33554536:system library:OPENSSL_internal:Connection reset by peer
    jjddmwi
    jjddmwi
    5558View listings
    Posted 3 months ago·Last reply 3 months ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jjddmwi

    jjddmwi

    OP3 months ago
    5558View listings

    @krzltd I was able to successfully accept an offer about 15 minutes ago.  Hopefully it will work for you, too. I only had 1 offer, so I'm not sure if it is still working.

                                           
    jjddmwi

    jjddmwi

    OP3 months ago
    5558View listings

    @eburtonlab  Thank you for the suggestions.  Unfortunately, nothing worked.  I keep getting the same upstream error.  

     

    @enjoytreasure  @mattva  Sorry you are in the same boat with me.  It is very frustrating.  Thank you for replying.

     

    For my own sanity, I am going to go do something else for awhile and hopefully things will be back on track when i log back on.  Fingers crossed.

                                           
    krzltd

    krzltd

    ·3 months ago
    15315View listings

    Same here. I spoke with Ebay Customer Support and they're sending a 'ticket' to the Appeals Team...not Tech Support...and will keep the offer 'alive' for 4 days. But my listing will automatically end in 3. So much for that...lol.

     

                                           
    eburtonlab

    eburtonlab

    ·3 months ago
    5541View listings

    At least one user has indicated that it was possible to accept an offer via the eBay app.

     

                                           
    mattva

    mattva

    ·3 months ago
    Chief Grievance Peasant251View listings

    I also was able to do it through the app. It wasn't working before but I guess I lucked out and timed it right. Sold the item too! Woohoo! Now I hope the lable process goes smoothly.

                                           
    mattva

    mattva

    ·3 months ago
    Chief Grievance Peasant251View listings

    This is what I receive when trying to counter offers through messages.

    Screenshot 2026-04-28 at 10-47-25 Messages eBay.png 

                                           
    enjoytreasure

    enjoytreasure

    ·3 months ago
    89549View listings
    upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection failure

     Same error .... can't accept offers and loosing money ....... 

                                           
    eburtonlab

    eburtonlab

    ·3 months ago
    5541View listings

    @jjddmwi 

     

    Try another browser or another link.

     

    https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144

     

    Try accepting an offer through messages, or through the eBay app.

                                           
                                                                                     
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