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Ebay's Customer Service Line Shut Down Early?!
It's 7:10PM PST as I write this in California. I'm trying to contact eBay's Customer Service Line, but I get a screen with the following: "Sorry, we're currently closed. Please contact us during our normal business hours:
Monday to Sunday 5:00 am to 10:00 pm PT." According to eBay's statement, I have three more hours to reach them, but I can't. Any similar issues, folks? Thanks!
3 comments
danny_lucy
·2 years agoYes, the recording says outside the normal hours. It is 11 eastern. Something is wrong.
eburtonlab
·2 years ago@danny_lucy
Are you requesting a call back through the web site? I currently see a one minute wait time.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
kh-laura
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.