Skip to main content
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Cafe
      • eBay Live
      • Community Mentors
      • APIs Feedback, Comments and Suggestions
      • Post Order APIs
      • RESTful Buy APIs
      • RESTful Sell APIs
      • Token, Messaging, Sandbox Related Issues
      • Traditional APIs
      • eBay APIs
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
  • AboutChevronRightIcon
  • Report eBay Technical IssuesChevronRightIcon
Ebay sends endless emails asking for 1 Day Handling Time. Tech Error?

I have held on to this problem for long enough. If it isn't a problem, then what is it. It looks like orphaned DB items to me but maybe I am missing something.


Ebay keeps sending emails that say I could be Top Rated Plus if I updated "insert number here"  to 1 day handling time and Free Returns. I already have 1 day handling time. The number of items is never the same. I am only concerned with the 1 Day issue. I understand the Free Returns but that is not how it reads to me.

 

Right now it says 537 Listings. Who knows what the next number will be.

 

spendingcents26150
spendingcents26150
1296View listings
Posted 2 years ago · Edited 2 years ago·Last reply 2 years ago
                                       
         
5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
spendingcents26150

spendingcents26150

OP2 years ago
1296View listings

Disregard.. wrong info

                                       
asset_liquidators

asset_liquidators

·2 years ago
6512View listings

"Top Rated Plus if I updated XXXX  to 1 day handling time and FREE Returns".

You only have one (1 day handling), you don't have the 2nd (free returns), that is why you get those emails.

I get those  "Improve your listings to help your items sell" emails all the time. Just delete the email if you don't want to participate. It is really is no big deal.

                                       
wastingtime101

wastingtime101

·2 years ago
0View listings

@asset_liquidators is correct. I misread the original post. That's just the standard communication sent when listings do not meet all requirements for listings to meet TRS+ status.

 

You can turn those off in your communication preferences if they bother you @spendingcents26150 . Under Selling Activity there are a couple different settings for listing improvements.

 

https://commspreferences.ebay.com/commsprefs

                                       
spendingcents26150

spendingcents26150

OP2 years ago
1296View listings

Ok.. so I understand that but the numbers don't match anything.
Why would it say 537 listings (which I believe is just the handling time the way I read it) when I have over 1000 listings that NONE would qualify for TRSP?

 

Edited because I am already a TRS just not P and maybe it is saying both things but I that doesn't explain the odd number to me.

                                       
wastingtime101

wastingtime101

·2 years ago
0View listings

Can you post a few of the item numbers so we can double-check the public-facing handling time? Wondering there's an issue with handling time on those specific listings. The few I checked all had 1 day handling.

                                       
                                                                                 
  •                                                              
  •                                                              
  •