ebay search within my own store not working properly. 0 results on only some titles?
Anyone had this problem? I cleared cookies tried multiple browsers. I am searching active listings within my own store (Overview -> Listings -> Active) to check my own active inventory. It is giving me 0 results on several titles.
for example:
search:
Vampirella : Zero Results
Vampirella Card : Zero Results
Vampirella Card Topps : Three Results (!!)
BTW a blanket "Vampirella" should yield dozens of results.
search:
Star : Zero Results
Star Wars : Zero Results
Star Wars Card : Zero Results
Star Wars Card Medallion : 73 Results
BTW a blanket "Star" search should yield hundreds.
It seems like the target problem keywords are increasing. Longest problem was Star Wars, then Vampirella now more common terms that should yield 1000s of listings and I am getting Zero The Hero here.
No other Boards had this. Does anyone have any contact directly to an Ebay employee who actually helped them in the past?
brjunco
·2 years agocan not search my own items on my seller hub
Typical ebay Technical Isuue(s) and Corporate Ignorance......
Sellers fees are 13 percent PLUS with NO Honest professional customer service.
Same old stuff and just another day..... what else is new
whiteoakraceproducts
·2 years agoWhat is new? Well, they raised the per transaction fee by about 30%. then they automatically changed calculated shipping shown to the customer to the discounted rate so everybody lost the little cushion they had there. Basically everything they do makes it worse.
midnight_monster
·3 years agoThe issue I'm seeing is I will list (or schedule) items starting at specific times and they don't show in search results for 12+ hours. At that point when they finally appear, it's not at the top of listings, it's 3 or 4 pages deep where they should have shown with the other new listings 12 hours previously. All of my items get 0 views and 0 watchers, when before they would get dozens. When is this going to be fixed? I can't sell anything.
nymiss2
·3 years agoI have the same problem here in Feb 2023. Been seeing it for at least 6 months but finally decided to test it more throughly and I find the same issue with lots of searches.
For example In my active listings (in seller hub) I search for
STAR - 0 listings
STAR WARS - I get right number of listings
Now obviously STAR should match if STAR WARS does.
Do you know what Ebay rep did to 'fix' it for you?
mhoponhop
OP3 years agoI wasn’t privy to exactly what they did but it was internal. You won’t be able to fix it yourself. Good luck.