eBay app restarts after login
Overnight the eBay app won’t stay open. I’ve removed the app and reinstalled, I’ve changed my password on website and reloaded into app but no luck. When app has been reinstalled it will stay open long enough to log in but shuts off within seconds after that and every time I try to reopen it after having logged in.
6 comments
wastingtime101
·3 years agoAccording to @elizabeth@ebay , this issue is being investigated on the iOS app. That was 2 weeks ago and I don't see any updates after that:
https://community.ebay.com/t5/Mobile-Apps/App-keeps-crashing/m-p/33860813#M45785
I found a few more threads on the app board where users posted the same problem:
https://community.ebay.com/t5/Mobile-Apps/App-crashing-non-stop-after-update/m-p/33888638#M45833
https://community.ebay.com/t5/Mobile-Apps/App-closes-instantly-after-opening/m-p/33877364#M45817
https://community.ebay.com/t5/Mobile-Apps/App-issue/m-p/33871469#M45798
elizabeth@ebay
Hey @wastingtime101! Thanks for tagging me here, let me touch base with them to see if we have any updates.
elizabeth@ebay
Thanks for your patience @ronniena_0 and @wastingtime101. I've touched base, and our technical team is still working on getting this resolved.
parkers_cards
·3 years agoI am still having problems with it today July 27th, happened about 10pm last night and is still continuing to crash upon loading app, website works fine on computer and I logged out on my pc to make sure that being logged into eBay on same account using both phone and pc was not the issue
elizabeth@ebay
Thank you @parkers_cards for letting me know this is still happening. I will pass this along to our tech team.
lsch-250
·3 years agoI’m having the same issue on my iPad. The app won’t open. Period. Been about 24 hours.