Currency conversion error on refund received

Question

I purchased an item in the US using my Brazilian credit card.The original purchase posted correctly, using the conversion rate of about 5:1.Later I returned the item and received a refund.The refund was for $223.45 (US dollars).  It posted to the Brazilian credit card as R$223.45 (reais) with no conversion.  This works out to about 1/5th of the amount I should have been refunded.Chat on the website has not been helpful.  It eventually led to a phone call, but I received an em...

john_duncan · Accepted Answer

The problem seems to have resolved itself.  It shows the correct amount now.  Either somebody fixed something, or as it changed from pending to posted on the credit card it applied the conversion rate.