changes to the website design make it worse
Why has eBay now introduced a new window when I click on My Watchlist. Before it would go straight to the list but now it comes up with a panel of some items, but I have to then click ALL to see the list - what is the point of that???? It's worse. Also, it is now impossible to track to eBay unless you have a problem that is listed in their categories for help and then only after seeing all the help words which usually do not solve the query I have. The website is becoming quite un-friendly to use.
3 comments
eburtonlab
·1 year agoThat is not new, nor is it a link to your Watch List. It is just a subset of your Watch List.
The link to your Watch List is still located under the My eBay heading, and points here if you are on the UK site:
https://www.ebay.co.uk/mye/myebay/watchlist
chris_irwin
OP1 year agoThank you. Yes, I see now. It just seemed like the behaviour of the website was different. The other point is that I need to contact eBay about a seller who still hasn’t shipped my order after 6 months, but there seems no way to do this. The only way to get to a point where eBay will call you or you can actually message them is if you have one of the defined problems in the help centre. As I am beyond the 30 day guarantee period I cannot get to a screen that lets me talk to eBay. Do you know a way to achieve this?
best regards
Chris
eburtonlab
·1 year agoI need to contact eBay about a seller who still hasn’t shipped my order after 6 months
You have waited too long for help from eBay.
Check with your credit card issuer to see if you have any recourse at this point.