I experienced the same issue today. As I was about to start a new thread and I found yours. I reached out to ebay and they could not help me via the phone call or chat and instead they said they will create an IT ticket to look into my account deeper to figure out what is going on. Could you share how you got the issue resolved?
tobaccocardyahoo
·10 months agoFor those who like myself who were unaware of this program
Here is a link to the program
https://www.ebay.com/sellercenter/news/2025-may/certified-open-box?msockid=343f2b42853f6d5b15be3d2984746c87
wenbus6
·10 months agoHi Scout,
I experienced the same issue today. As I was about to start a new thread and I found yours. I reached out to ebay and they could not help me via the phone call or chat and instead they said they will create an IT ticket to look into my account deeper to figure out what is going on. Could you share how you got the issue resolved?
Appreciate your time!