Categories will not work in my store instead subcategories are where my listings are going
My listings have usually up to 6 subcategories, e.g. sizes. When I create a listing I can only add to subcategories which means it looks like I have 1 product in 1 particular size. Been ongoing for 10 days now, multiple phone conversations but no results and only 2 products are linked to the Shop Now Button. I expected to quickly build an eBay store but this glitch has made it impossible
2 comments
wastingtime101
·2 years agoIf a category has subcategories, then you cannot assign the main category to any items. Example:
Category:
Tshirts
Subcategories:
Tshirts -> Mens
Tshirts -> Womens
Tshirts -> Kids
If you list a tshirt you have to assign a subcategory (mens, womens, kids) to the listing and cannot assign the main category (tshirts).
If a main category (tshirts) doesn't have any subcategories, then you can assign the main category to your listings.
That's how the system is built - it's not a tech error.
If that's not the problem you're describing, then please provide more info and/or screenshots.
minneeme-94
OP2 years agoThanks for replying....been away then blackouts. So you are saying I can't have a Category and put variations into subcategory. e.g Girls Dresses (Category 1) size 1, size 2, etc as subcategories. I have seen it on other stores where they have again say Girls dresses, click on it and it has a drop down with sizes listed, but I can't have it. Also my Shop Now button only connects to a couple of dresses, 1 of each size. This is so confusing