Can't pay for item 156603966664

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I won item 156603966664. When I try to pay, the item shows "This item is gone, but there's more to see."

Help

beaner-bob

1945 View listings

Posted 1 year ago·Last reply 1 year ago

11 comments

pikabo-icu

·1 year ago

926 View listings

@beaner-bob

Digging into time away it appears my guess was correct.

It still allows auto offers to be declined & accepted unless you turn off auto offer tools.

So, your offer has been accepted but you wont be able to pay until the seller returns from time away.

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137

Whether you choose to allow sales or pause them, delivery dates won't be updated for:

Second Chance Offers
Auto-accepted offers
Pending counter-offers
Seller initiated offers accepted during Time Away
Items with local pickup or in-store pickup as the shipping option
Digital items
Athletic shoes eligible for Authenticity Guarantee

beaner-bob

OP1 year ago

1945 View listings

Maybe.... but I've never seen this.

pikabo-icu

·1 year ago

926 View listings

When a seller is away, if they have the auto accept/decline for offers set up, is it possible for them to go through? Even if seller is on time away? Perhaps?

lacemaker3

·1 year ago

4, 3, 2, 1 ... Earth below us, drifting, falling ... Floating weightless, calling, calling ...690 View listings

@beaner-bob wrote:
I won item 156603966664. When I try to pay, the item shows "This item is gone, but there's more to see."
Help

@beaner-bob

Actually, you have misunderstood. That item has not been sold, it is still active, but the seller is taking a break (on time away) and is not accepting purchases while they are away. That's why you can't buy it.

https://www.ebay.com/itm/156603966664

https://www.ebay.com/bin/purchaseHistory?item=156603966664

The message at checkout (using a laptop) is actually:

This seller is taking a break

Some similar items that you can buy right now.

beaner-bob

OP1 year ago

1945 View listings

Yes, BUT my counteroffer was accepted.

wastingtime101

·1 year ago

0 View listings

That item number shows the listing is still active but the seller is on Time Away mode for the next week.

https://www.ebay.com/itm/156603966664

There is no message about the listing being sold @beaner-bob .

albertabrightalberta

·1 year ago

I can explain it to you but I can't understand it for you.104 View listings

@beaner-bob

Are you sure that's the correct item number? Please post the entire URL link to the listing.

beaner-bob

OP1 year ago

1945 View listings

https://www.ebay.com/itm/156603966664

mtgraves7984

·1 year ago

2740 View listings

@beaner-bob

I'm on a laptop and I see this: "The seller is away until May 20, 2025. Add this item to your watchlist to keep track of it."

beaner-bob

OP1 year ago

1945 View listings

What all of you don't see is :

"The seller accepted your counteroffer of US$ 15.00. The item isnâ€™t yours until you pay. Go to checkout before time expires or someone else buys it first. Check out"

When I go to check out, I get the message: "This item is gone, but there's more to see".

BTW, I'm an experienced eBay buyer/seller.

lacemaker3

·1 year ago

4, 3, 2, 1 ... Earth below us, drifting, falling ... Floating weightless, calling, calling ...690 View listings

Yes, you're right, we can't see that. You have to be logged in to your account to see your offers.

When did the seller accept the counteroffer?

I don't know how the counteroffer interacts with the seller being on time away. They have it set to block purchases, so I suspect that would be why you can't purchase it. I tried putting that item into my cart and going to checkout to confirm that they are blocking purchases. That's how I got the message that I quoted.

It wouldn't be the first time eBay showed an incorrect message when something goes weird. Maybe they don't have a message programmed for that exact scenario.