Cant enter a new address or edit an existing one
When I try to add a new street address, the entry doesnt save. It just either reverts back to a blank or to the previous address. This happens when I select the street address from a drop down or when I just try to enter the address and click on another text entry area in the form.
Happens over mobile safari and chrome on my laptop.
3 comments
1955sofia
OP2 years agothe form in the link you shared worked. thank you
eburtonlab
·2 years agoYou are most welcome. Hopefully eBay will fix whatever is going wrong with the eBay app or preventing you from selecting an address in your original browser at checkout.
eburtonlab
·2 years agoTry using a different browser on your laptop to go here and update all your addresses:
https://accountsettings.ebay.com/uas/addresses
Be sure to delete any old addresses and make sure the correct address is set as your Primary Shipping address -- that is the address that should appear by default at checkout.