AboutChevronRightIconReport eBay Technical IssuesChevronRightIconCan't cancell an order or refund the customerWhen I try to cancell an order the page won't load, says try latercorbay499View listingsPosted 3 years ago·Last reply 3 years ago 4 commentsComment Newestwastingtime101·3 years ago0View listingsIs this the error you're seeing @corbay ? I'm running into this error message on both the web and the app. Is your transaction paid or unpaid? Mine is unpaid and buyer wants to cancel so they can change the colors they picked and place a new order. wastingtime101·3 years ago0View listingsAre you still having this problem @corbay or did trying again later work? corbayOP3 years ago499View listingsStill can't cancell or refund buyer "page won't load, try later. Customer service suggested te buyer file a claim. wastingtime101·3 years ago0View listingsIf you're on the website, try using the app and vice versa. Another option is to try a different browser. Sometimes these options can get you around temporary issues like this. Let us know if any of that works.
wastingtime101
·3 years agoIs this the error you're seeing @corbay ?
I'm running into this error message on both the web and the app.
Is your transaction paid or unpaid? Mine is unpaid and buyer wants to cancel so they can change the colors they picked and place a new order.
wastingtime101
·3 years agoAre you still having this problem @corbay or did trying again later work?
corbay
OP3 years agoStill can't cancell or refund buyer "page won't load, try later. Customer service suggested te buyer file a claim.
wastingtime101
·3 years agoIf you're on the website, try using the app and vice versa.
Another option is to try a different browser.
Sometimes these options can get you around temporary issues like this. Let us know if any of that works.