Can't attach image to message: Firefox Can't Open This Page, To protect your security, embedded page | Report eBay Technical Issues

jesblonde · 2024-08-01T05:32:27.750000Z

I am getting totally fed up with eBay, it now having effectively shut me down from doing business. I've had to raise one issue a few hours ago because I cannot access any eBay page that is account related - just getting "Pardon out interruption" https://community.ebay.com/t5/Report-eBay-Technical-Issues/Pardon-our-interruption-cannot-access-any-account-related-pages/m-p/34601184#M129875 The result of this is I am completely stuck - I cannot view sales or even contact customers - I cannot do anything related to my account. Suspecting this is some recent eBay update that effects older browsers (again!), I prevailed upon the kindness of a friend who has a newer computer to urgently contact some customers for me, only for them to encounter another issue! They cannot attach images to messages - instead they get a pop-up stating: >> Firefox Can't Open This Page - To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it.UPDATE: the same pop-up appears if you just try to send message without image attached. But, if you just close the 'frozen' page, in most cases it does seem to send(?) THREE times - or that's what my sent folder shows!However, this only happens when you use any 'contact buyer' button (https://www.ebay.co.uk/contact/sendmsg) If you go to messages, and click 'reply' (https://www.ebay.co.uk/cnt/ReplyToMessages), then you can attach images as it clearly uses a different browser control on the page to upload files. But, if the buyer hasn't contacted you first, you cannot reply, so have to 'contact buyer' and you are stuck! This is utter madness. I cannot access my sales, messages etc. on my machine because of a permanent "Pardon our interruption..." block. I cannot even get a friend to help with some important messages, because they are prevented from attaching images! Both these issues need to be fixed ASAP please!!! Thank you---My friend is using Windows 10 with all latest updates and the very latest up-to-date version of Firefox browser.

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Can't attach image to message: Firefox Can't Open This Page, To protect your security, embedded page | Report eBay Technical Issues | eBay Community