Cannot See a Store's Items via the VIEW ALL Button
Reporting an issue where I cannot see a store's items if I click "View All" button to view all the seller's items.
- I have gone to multiple stores and experienced this issue with each one (so it doesn't seem like it's with a seller).
- I have experienced this same issue on the Ebay iphone app as well as on the website (viewing from a PC, Chrome browser).
If I go to a store (using The Vinyl Garage as the example here), I can see they have 204 items.
https://www.ebay.com/str/thevinylgarage
However, if I scroll to the bottom of the store and click the See All button (to view all their items), I get taken to a page that says there are zero items listed.
From the store's main page, I can see that there are five pages of items. I am able to successfully browse the items on a computer (Windows, using Chrome browser) if I click to view one of those pages (like Page 2 and Page 5 in the links below).
https://www.ebay.com/str/thevinylgarage?_pgn=2
https://www.ebay.com/str/thevinylgarage?_pgn=5&rt=nc
Note: I don't believe I have the option to jump to a page on the app. So while I have a slight workaround on the PC, as an app using I was hitting a dead-end with my search.
Please reach out if I can help any further.
Thank you. Chris. 😃
american_design_ltd
·2 years agoI just noticed that my store Icon (Blue Door button) is now missing from all 7,000 of my listings too. The only time I can see it is when I am on my selling page. So instead of a client being able to sort by category, they get to search all item. Pretty infuriating if you ask me.
the_red_fury
OP3 years agoTried to edit the original post to add a screenshot image. I'll add it here, but you should really consider increasing the amount of time a person has to edit a post (or don't provide the Edit option).
The screenshot below is from a Chrome browser on a PC. It's the page that loads when I click the SEE ALL button.
The URL in the browser is the same as the one in the original post:
https://www.ebay.com/sch/i.html?_dkr=1&iconV2Request=true&_blrs=recall_filtering&_ssn=thevinylgarage&store_cat=0&store_name=thevinylgarage&_oac=1