Cannot access saved searches and sellers
Yesterday and today I have not been able to Access saved sellers or searches. I get an oops something went wrong message and a refresh button but it will not refresh. Any one else? Any solution?
8 comments
Yesterday and today I have not been able to Access saved sellers or searches. I get an oops something went wrong message and a refresh button but it will not refresh. Any one else? Any solution?
fjbet13
OP5 years agoSeems to be a problem for many. eBay: Please try to fix. I purchase most of my items using this feed. Haven t. Been able to buy in 2 days. Have to go to other sites to buy. Please address.
michaels2400
·3 years agoSaved sellers and saved searches are not working. Also any searches made in the search bar are not working. No results appear for any of them. Needs to be fixed urgently!
michaels2400
·3 years agoThat was quick! All is suddenly working again now.
eburtonlab
·3 years agoIf a search that has worked well previously suddenly starts behaving badly and returns no results in a category it should, often the problem has something to do with a faulty keyword substitution or an inappropriate automatic category navigation issue.
You can bypass many of these sorts of issues by putting one of your keywords in quotes. This forces eBay to bypass the "smart search" features and to search for the literal keywords without any substitution or category switching. You may have to manually specify your category once again.
eburtonlab
·5 years agoAre you using a bookmark, or going through the My eBay menu?
Those pages seem to load for me:
https://www.ebay.com/myb/SavedSearches
https://www.ebay.com/myb/SavedSellers
If that does not work, you may be able to reach your individual saved searches and sellers through your feed page, albeit in a less useful format:
https://www.ebay.com/feed
Other possible things to try:
Try another browser just in case there is a browser issue.
Use the app to view those Saved Searches and Sellers.
Try signing in to ebay.ca to view those items.
dominic38017
·5 years agoI have a bookmark pointing to https://www.ebay.com/feed and it will not load on either Chrome or Edge, Windows 10 PC. Works fine on my iPhone, however using the app.
panhand_37
·3 years agoI still can't find my favorite saved sellers on ebay? I on mobile cell phone.
eburtonlab
·3 years agoIf you are using a mobile browser, try requesting the desktop site version of the page. Or else try using the eBay app instead to view saved sellers.
The mobile browser version of eBay has trouble displaying the saved seller page.