Can Not Read Messages from Other Members/Deleting Cookies Doesn't Work
Summary: freedomispopularnet is experiencing an issue with Firefox where they can't read messages from other members, although messages from eBay itself are visible. The problem doesn't occur when using Edge. eburtonlab suggests checking the Firefox version, trying a private browser window, disabling add-ons, and testing on a different eBay site. They also mention they can read member messages on the latest Firefox version without issues.
On Firefox specifically I can not read messages from other members, although I can read messages from Ebay without issue. However, if I pull up another browser such as Edge, then I can read the messages perfectly. Of course, I tried deleting cookies and re-signing again before posting, that doesn't work. What can I do to fix this issue? See p
ic, please help.....
eburtonlab
·3 weeks ago@freedomispopularnet
What version of Firefox are you using?
I seem to be able to read messages from members using the latest version of Firefox for Window 10 on the Message Inbox page here:
https://www.ebay.com/cnt/ViewMessage
It looks like you are using a different page, though, which I cannot check.
Any difference if you try a private browser window? Or if you disable add-ons?
If that does not work, can you read messages on ebay.ca rather than ebay.com?