can not down load a picture or edit pictures on a new listing or existing listing
I was creating a new listing with variations. Have done it 100 times. I put a few pictures in. I can not edit them. I can not add anymore pictures or remove them. I saved it and reopened it. Still can not. I listed it, Still nothing. I created another listing same problem
30 comments
russell1307
·1 year agoReally no solid answer to this problem.
shul
·1 year agoI am using Chrome on a Mac
wastingtime101
·1 year agoHey @brenslittletreasures @shul @krazzykats @heyitsbee @russell1307 @johnjefprks .
Looks like eBay added the edit option back to variation photos. Just click the image and all the edit buttons appear.
russell1307
·1 year agoThanks for your help
johnjefprks
·1 year agoI still can't add a second picture to my variations.
wastingtime101
·1 year agoI haven't had that problem. What happens when you try to add a second photo using a different browser @johnjefprks ?
johnjefprks
·1 year agoI have tried chrome and edge, also incognito. Are you trying to do it with a sell similar with a new variation that has no pictures to begin with. It does work when I delete existing pictures and add new ones.
wastingtime101
·1 year agoI created new variations on existing listings and I created new listings entirely. No variation photos to begin with. No problems adding them.
shul
·1 year agoI can now get to editor, but still seeing issues with the picture upload for the second, third, fourth, etc. variation. When I click on the subsequent variation, the pictures are being uploaded to the previous variation. I have to "save and close" out of the variation option every time before uploading and editing more pictures.
wastingtime101
·1 year agoHmm what browser are you using @shul? Are you using Chrome and Edge like the other poster?
Earlier today (using Safari on a Mac) there was a noticeable lag when I uploaded a second pic to the default photos (not variation photos) on a variation listing, but after maybe 6 seconds of sort of a scrolling gray in the box, the pic loaded fine. It was a one-off though. I wasn't able to duplicate the problem with additional uploads.
I'll see if I can find time tomorrow to do more testing.
johnjefprks
·1 year agoThat is exactly the same problem I am having. I have used the save and close and that works, but it takes way to long when you have over 200 variations.
shul
·1 year agoThe fast double click in lower left corner, or anywhere on the picture does not bring up the editing tools for me.
krazzykats
·1 year agoGuess I wasn't too clear.
I have to fast double click in the "lower left corner " of the picture to bring up the edit picture tools: crop, rotate, remove background...
heyitsbee
·1 year agoI am facing a similar issue on my variation listings, I can add a photo but I cannot crop or edit or even delete it once it has been added to a variation, which is a major issue for the way I list! Has anyone gotten a solution to this one?
shul
·1 year agoI am also having this issue. It seems very similar to past issues that have been reported @kyle@ebay Any updates you can share?
johnjefprks
·1 year agoI have been having the same problem. I reported it to customer service. We will see if that does any good.
russell1307
·1 year agoI'm suddenly having this problem also. If you figure it out, please post it. Thanks
krazzykats
·1 year agoI have to do a fast double click in the bottom left corner.
johnjefprks
·1 year agoBottom left corner of what?
krazzykats
·1 year agoBottom left corner of the picture itself.
russell1307
·1 year agoI'm having this problem also. Is it Ebay or does my computer need tweaking?
wastingtime101
·1 year agoI assume you're doing that on single item listings @krazzykats .
This post is about variation listings and I can confirm eBay removed the photo editor from variation pics, at least for now.
Seems every couple weeks the variation photos set up keeps changing - eBay is actively working on it - and for the time being there is no photo editor.