Can not complete a NEW listing on app, photos upload, but won't continue.
I have updated to the latest eBay app version, and cleared my cache. however for the last 2 weeks I've been unable to upload images to my drafts. Anyone have a solution? Working from my iphone 12. Thanks!
12 comments
lightngirlzbodega
OP2 years agoI now have a done button, but pictures disappear once the button is activated to move forward. When I called support they seemed surprised 🤷ðŸ»â€â™€ï¸
Anyone have a solution?
cityorose23
·2 years agoCan not finish listing with uploading photos. Was fine earlier today and then not. The icon changed slightly 🤷ðŸ»â€â™€ï¸
resurfacedretro
·2 years agoMe too, what is the solution?
lightngirlzbodega
OP2 years agoI fixed the problem on my iphone! It took some trial and error, but I finally got there. As a result, I found out that my saved, HEIC formatted pics, would not upload. If this is true for you as well, you may have to convert them to Jpegs, reshoot, or re-upload through your photo-editor. Luckily I had my originals and just re-uploaded them to my PhotoRoom app and they worked once I made some changes.
Below are the steps I followed… The last 3 are the key to solving HEIC to JPEG for all future photos and videos. Good Luck!
summerclouds72
·2 years agoim facing the same issue
lubylu182
·2 years agoSame issue. There’s no button to confirm
or go back to the listing after uploading photos.
lightngirlzbodega
OP2 years agoI fixed the problem on my iphone! It took some trial and error, but I finally got there. As a result, I found out that my saved, HEIC formatted pics, would not upload. If this is true for you as well, you may have to convert them to Jpegs, reshoot, or re-upload through your photo-editor. Luckily I had my originals and just re-uploaded them to my PhotoRoom app and they worked once I made some changes.
Below are the steps I followed… The last 3 are the key to solving HEIC to JPEG for all future photos and videos. Good Luck!
I
eburtonlab
·2 years agoAre you able to upload photos if you you a browser instead of the app?
lightngirlzbodega
OP2 years agoNo, it’s not working in the browser of my iPhone. Any suggestions?
eburtonlab
·2 years agoAny difference if you use a desktop browser? Or a mobile browser in desktop mode?
lightngirlzbodega
OP2 years agoYou're so kind to help! I had no problem working on my Mac Chrome browser, just in the mobile browser, Safari in desktop mode, but I solved my glitch!
I fixed the problem on my iphone! It took some trial and error, but I finally got there. As a result, I also found out that my saved, HEIC formatted pics, would not upload. If this is true for you as, well, you may have to convert them to Jpegs, reshoot, or re-upload through your photo-editor. Luckily I had my originals and just re-uploaded them and they worked!. Below are the steps I followed… The last 3 are the key to solving HEIC to JPEG for all future photos and videos. Good Luck!
beakky211
·2 years agoWhere do you change these so called settings