Buyer Paid But Still Shows Unpaid | Report eBay Technical Issues

agentcloseteur · 2024-10-22T13:55:00.882000Z

I had a few sales that have gone unpaid and sent payment reminders to the buyers. I have received a follow up message from the buyer stating she paid yesterday and the payment is 'in limbo'. This coupled with the extreme decline in sales in 48 hours is quite concerning. I need someone to look into this as clearly there is a problem but customer service is impossible to reach and when I do they cannot understand any issues; literally can only respond by reading from the scripts they have.I am attaching the conversation from my buyer. I don't know what else sellers have to do to get you to acknowledge there is a problem. eBay are you there?? Is anyone working here anymore??

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Buyer Paid But Still Shows Unpaid | Report eBay Technical Issues | eBay Community