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Bug report: Selling Limit Increase not working

Bug report: Selling Limit Increase not working

 

Site: ebay.com

Error: Ask to go to site where I registered (so eBay.com is correct)

Error since: For at least 1 year

 

Suggestion: eBay staff looks into it and fixes it.

 Screenshot 2022-12-02 10.37.15.png

cooltronix
cooltronix
8743View listings
Posted 3 years ago·Last reply 3 years ago
                                       
         
11 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
cooltronix

cooltronix

OP3 years ago
8743View listings

And the **bleep**e goes on..... This is my best selling item:

 

https://www.ebay.com/itm/234622204858

 

I sell like 2-5 per month at $1.50 - and, hurray, just sold the last 3. So stock is now 0

 

I want to add 3, just 3, and I get:

 

cooltronix_0-1675219239695.png

Message says "Call us...." - but the link goes to the normal help sites.

 

And no, I am not at my limit:

 

Currently, you've listed or sold 14 items of your 19 monthly limit. You can list or sell up to $51.08 more to reach your $123.00 monthly limit.

 

...but I can't list! Have a very well selling item but can't set quantity even to ONE piece. It's geting from bad to worse. What it **bleep**ty market place it became.

                                       
wastingtime101

wastingtime101

·3 years ago
0View listings
@cooltronix wrote:

And no, I am not at my limit:

 

Currently, you've listed or sold 14 items of your 19 monthly limit. You can list or sell up to $51.08 more to reach your $123.00 monthly limit.

 

...but I can't list! Have a very well selling item but can't set quantity even to ONE piece. It's geting from bad to worse. What it **bleep**ty market place it became.

This could be a category limit which is separate from your overall limits @cooltronix. Send a DM to eBay for Business on Facebook and ask them to review your limits. If you're eligible for a limit increase they can help, otherwise you may have to wait another month. We can only request limit increases once per month.

                                       
cooltronix

cooltronix

OP3 years ago
8743View listings

Thanks a lot. I really got somebody on Facebook. But seems people there are, lets say, not hyper smart (or just chat bots). I was suggested to sell more - with a quantity of 0 that isn't that easy.

I don't think morons even look, just canned messages. I will keep trying.

 

 

                                       
cooltronix

cooltronix

OP3 years ago
8743View listings

Oh sorry, what you mean "eBay for Business"? I chat with somebody (useless) from facebook.com/ebay - is there a better one?

 

I also left messages on that site, but seems they delete them quick, even though very politely requested. 

                                       
wastingtime101

wastingtime101

·3 years ago
0View listings

For account specific queries, send a DM on this page - don't create a public post/response.

 

https://www.facebook.com/eBayForBusiness

 

Private DMs go directly to eBay CS team.

                                       
cooltronix

cooltronix

OP3 years ago
8743View listings

Seems that's gone... So no way to contact ebay. This goes on for 2+ years now.

 

cooltronix_0-1675296082803.png

 

                                       
cooltronix

cooltronix

OP3 years ago
8743View listings

Funny side note, chatbot (I don't think they have humans there, too canned responses) was very considerate and does not want me to get overwhelmed by orders. Currently I have about  1-2 order per month, packing, labeling etc. takes like 5 Minutes. A 3rd order would be totally not manageable without hiring 10 more staff 😉

 

So much to AI intelligence...

                                       
wastingtime101

wastingtime101

·3 years ago
0View listings
@cooltronix wrote:

Funny side note, chatbot (I don't think they have humans there, too canned responses)

When you open the chat box, don't select a topic that will give an auto-response. Scroll down the list of topics and hit see more at the bottom. Then scroll down again until you see chat with a live agent at the bottom of the next list.

                                       
eburtonlab

eburtonlab

·3 years ago
5547View listings

Perhaps it is not available in Hong Kong, but it appears to work in the US.

 

eburtonlab_0-1675431599508.png

 

                                       
                                                                                 
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