App extremely slow for months
App ridiculously slow for months, loading, messaging, search all take 30 seconds or more - Samsung galaxy s25, loads of people having the same issues with iPhone, when is it getting sorted? Virtually unusable, I'm starting to use other options to buy goods
3 comments
eburtonlab
·1 month ago@rsmith8252
What operating system version number and app version number are you using?
If uninstalling/restarting/reinstalling does not help or if your operating system does not support the latest version of the eBay app, report the issue to eBay by shaking your device while the app is active if you can, then uninstall the app or disable the feature that automatically opens eBay browser links in the app and use a browser to reach eBay instead.
rsmith8252
OP1 month ago · EditedI've done all of these things with no effect. 'Use a browser instead' is not a solution. what's the point of having an app that doesn't work?
eburtonlab
·1 month agoThe app seems to be working for me. Searches are definitely not taking 30 seconds.
Are you certain you uninstalled the eBay app, restarted your device, then reinstalled the app in that specific order?
If the app is not working for you, then using a browser instead is a workaround. Other than reporting the app issue to eBay there is probably not much you can do aside from trying another device or another network.