"Add or review discounts NEW" - "Something went wrong, Please try again."
Title says it all.
When using "Add or review discounts NEW" from Active listings it fails and pops up "Something went wrong, Please try again." on the bottom of the page.
I have cleared cache and used different browsers and selling accounts.
It is not localized to one browser or account.
4 comments
yng1998
·2 months agoMe too. Still not working.
7catsprinting
OP6 months agoThis is still an issue days later.
7catsprinting
OP6 months agoInteresting.
I am not sure what a "Discounts Tab" is but maybe it is an app thing?
We operate as a business and use a computer with a browser and website.
We need things working and to be as fast and efficient as possible.
"Workarounds" are never an acceptable answer for a broken product we pay a yearly subscription for.
I do already know if I go deep into Marketing >> Discounts >> Active >> Edit>> Add >> Select and go the long hard time consuming way I can manually add a listing.
However that is not my issue because that long way does work. My issue is when using "Add or review discounts NEW" from Active listings it fails and pops up "Something went wrong, Please try again." on the bottom of the page.
Dear eBay, please fix this or offer store subscription discounts until the paid product is working.
eburtonlab
·6 months ago@7catsprinting
See here for a potential workaround for discount issues:
https://community.ebay.com/t5/Report-eBay-Technical-Issues/My-Discount-tab-is-not-working-How-do-I-fix-it/m-p/35504862/highlight/true#M150714