Account restriction will not clear after resolution, confirmed technical issue, SR# 1-507420144882
Summary: chronocollectivellc, a seller, reported that their account has been restricted since July 28, causing payouts of over $27,000 to be held and listings worth approximately $650,000 to be hidden. The issue began with an item-not-received request that was resolved on July 30, with eBay confirming the seller's account is in good standing. Despite escalation to eBay's technical team on August 5, the restriction remains due to what has been identified as a technical issue. The seller requests moderator assistance to expedite clearing the restriction, as daily sales are being affected.
I'm a Store seller and my account has been restricted since July 28. Payouts are on hold at over $27,000 and all 66 of my listings are hidden, roughly $650,000 in inventory.
The restriction was triggered by an item-not-received request on order 25-14881-24014. That case (5383991110) was reviewed by eBay and closed on July 30 with no refund to the buyer, because the watch was in transit to eBay's own Authenticity Guarantee center at the time it was reported missing.
Eight days later, every restriction is still in place. I have completed order tracking on all 13 flagged orders. Multiple representatives, including Authenticity Guarantee (SR# 1-507420144882), have confirmed my account is verified and in good standing and that the remaining restriction is a technical issue on eBay's side. It was escalated to the technical team on August 5 under ticket 1-507631197031. I have had no contact from that team and was told resolution could take up to three months.
My Seller Hub currently displays a blue banner thanking me for resolving my open issues directly above a red banner telling me to resolve my open issues. Screenshot attached.
Can a moderator please attach my account to the relevant technical ticket or route this to someone who can clear the flag manually? Every day of this costs real sales. 
