Account locked for continuously switching between accounts | Report eBay Technical Issues

an-57470 · 2024-10-07T16:13:05.816000Z

I've just been locked out of my account for the rest of the day I guess. I'm relatively new, and received a message from a customer asking if I offered combined shipping discounts. Upon looking, I don't! So I have been working through the seller hub trying to update this option and make it available. I had to create a new account just to add items to a cart so I could see my shipping options. It never updated, despite saying it did. So I'm lost there. And in addition to that, now I can't access my seller account to respond to my customers. This is not a good feature at all and a flaw on eBay's part. I shouldn't have to create a whole account just to view items, that's outdated, and doing so just so I can see what my listings look like on a customers end. Crazy. Can I fix this somehow??

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Account locked for continuously switching between accounts | Report eBay Technical Issues | eBay Community